In order to make everyone’s spa visit as tranquil as possible, Renew Day Spa operates under the following policies. Please read them completely and ask us any questions you may have.
If you need to reschedule your appointment, we ask that you provide at least a 24 hour notice so other guests can have the opportunity of that time frame. If less than a 24 hour notice is given a cancellation fee will incur and an invoice will be sent and must be paid before rescheduling. You may make changes to your appointment by calling 919-322-2178
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Major Medical Insurance
Various policies allow for out-of-network coverage. Check with your insurance company to see if you can be reimbursed for massage. At the time of treatment, you will receive a receipt, with pertinent information that can be submitted, by you, to your insurance. Once you find out that you can be reimbursed, all you will need is a prescription from your doctor or medical practitioner that gets submitted to your insurance for their files.